Hail & Wind Damage · Insurance or Not · Since 2009Hail & Wind Damage
Storm & Hail Damage Restoration in Austin, TX
When hail or wind hits, we tarp your roof and secure your home, document every damaged surface with photos and measurements, meet your adjuster on site if you’d like, and restore your roof, siding, windows, gutters and paint.
Free storm damage inspection · Insurance or not · The claim stays yours · Mon–Fri 8 AM–8 PM, Sat 8 AM–6 PM, Sun noon–5 PM
- 4.9 out of 5 stars
- 474 Google reviews
- 31
- Storm & insurance jobs in our records
- 2009
- In business since
- Free
- Storm damage inspection
Credentials & awards
The first hours
Just Had a Storm? Do These Four Things.
01
Report the damage
Call your insurance company to report it. It’s your policy, and the claim is yours.
02
Take photos and video
Before anything is moved or fixed. Don’t throw anything away until your adjuster tells you.
03Austin Pro
Get the roof tarped
Call us. We tarp the roof and secure your home as fast as we can, to keep the rain out until the permanent repair. Keep the receipt.
(512) 550-000004
Be there for the adjuster
Walk the property with them and point out all the damage. If you’d like, we’ll meet your adjuster with you.
Steps 1, 2 and 4 follow the Texas Department of Insurance’s storm checklist: TDI · Help after a storm (opens in a new tab)
Emergency tarping
Tarp First.Restore Next.
When a storm opens up your roof, we tarp it and secure what we can, to keep the next rain out while you sort out the claim and the permanent repair.
- 01Photos first. Photograph the damage before anything is covered.
- 02A temporary repair. The kind TDI tells homeowners to make to keep the damage from getting worse.
- 03Keep the receipt. TDI says temporary-repair costs “might become part of the insurance claim.”
Insurance claims, step by step
You File the Claim. We Make Sure the Damage Is Documented.
Texas keeps your claim between you and your insurance company, and so do we. Here’s everything we do around it.
- Austin Pro
Step 1: A free storm inspection
We look at the whole exterior, roof to gutters, and document the damage with dated photos and measurements, including damage that’s easy to miss from the ground.
- You
Step 2: You decide, and you file
We show you what we found. Whether to file is your call, and you report the claim to your insurance company.
- Austin Pro
Step 3: A line-by-line estimate
We give you a detailed estimate for the repair, covering every damaged area we documented, that you can share with your adjuster.
- YouAustin Pro
Step 4: The adjuster visit
If you’d like us there, we meet your adjuster on site, walk the roof together, point out the damage we documented and answer their questions about our estimate.
- Your insurerAustin Pro
Step 5: Your insurer decides
When they need something on the repair, like our estimate, photos, measurements or an answer about the scope, we talk with them directly and keep you posted, or join your call with them. If our estimate lists damage that isn’t in the adjuster’s report, you can share it with your insurance company.
TDI tells homeowners to talk to their insurer about “other damage the contractor … found that the adjuster didn’t.”
- Austin Pro
Step 6: We restore your home
Once your claim settles, we restore the roof, siding, windows, gutters and paint the storm hit, in one project.
Texas law, in plain words
We’re your contractor, not your adjuster.
Texas doesn’t let a contractor negotiate your claim or act as your public adjuster. The claim stays between you and your insurance company.
Texas Insurance Code §4102.163
Your deductible is yours to pay.
It’s illegal for a contractor to waive it, rebate it or build it into the price. Anyone who offers is a red flag.
Texas Business & Commerce Code §27.02
Want someone to negotiate for you?
You can hire a licensed public adjuster to negotiate with your insurance company. TDI explains how they work.
TDI · Public adjusters (opens in a new tab)From the Texas Department of Insurance: Roofing and insurance: Know the law (opens in a new tab)
What a storm hits
What We Restore After Hail and Wind
Storms in Central Texas routinely damage siding, gutters, windows, garage doors and paint as well as roofs. We do all of these, so one inspection covers the whole exterior. Of the 31 storm and insurance jobs in our records, 28 included a roof and 17 covered more than one part of the house.
RoofGAF Master Elite. New shingle and metal roofs.On 28 of our 31 storm jobs
SidingJames Hardie Elite Preferred. Fiber cement, painted to match.On 9 storm jobs
WindowsReplacement windows for the ones the storm broke.On 5 storm jobs
GuttersSeamless aluminum, 5-inch and 6-inch.On 6 storm jobs
PaintSherwin-Williams SuperPaint on new siding and trim.On 8 storm jobs
Hail damage is often invisible from the ground.
Bruised shingles and cracked mats can fail months later. Central Texas hail season peaks in spring, and a free inspection after any significant storm is the reliable way to know, not waiting for a stain on the ceiling.
Book a Free Storm InspectionWhat Austin Homeowners Say About Austin Pro
These guys are AMAZING! So fast! We lost some shingles in one of the bigger storms that passed through and thankfully Austin Pro was able to fix everything WITHIN DAYS and it mattered because another big storm came through two days later! Pricing is affordable and their staff is understanding and attentive.
The team scheduled a free estimate the day after I requested assistance. At 8am too, to accommodate my option period! Paul Hale arrived and was able to get an in-person inspection of the roof as I was closing on a new home.
Michael Spake · Google · May 2026 We finally got around to having our old original siding replaced, and Austin Pro was definitely the right choice for the work. Tracy provided us with a great, no pressure estimate along with a comprehensive package of info that detailed…
David McPherson · Google · Apr 2026 They ripped off the old roof and put on a new one in one day. The site was clean when they left and the new roof looks great.
Ken Weigand · Google · Jun 2026
Questions
Storm Damage Questions, Answered
What should I do first after hail or wind damage in Austin?
Document what you can safely see: photos of dents, torn shingles, broken siding or damaged gutters. Then schedule a professional inspection. Austin Pro provides free storm damage inspections and tells you what damage we find, so you can decide whether to file a claim.
Does Austin Pro work with insurance claims?
Your claim stays between you and your insurance company: you file it, and you make the decisions. We inspect the damage and document it with photos and measurements, give you an estimate you can share with your adjuster, and meet your adjuster on site if you ask. Once your claim settles, we do the work.
How do I know if my roof has hail damage if nothing is leaking?
Hail damage is often invisible from the ground: bruised shingles and cracked mats can fail months later. Central Texas hail season peaks in spring, and a free inspection after any significant storm is the reliable way to know, not waiting for a stain on the ceiling.
What does storm damage restoration cover beyond the roof?
Storms in Central Texas routinely damage siding, gutters, windows, garage doors and paint as well as roofs. Austin Pro does all of these, so one assessment covers the whole exterior.
Can you tarp my roof after a storm?
Yes. We tarp the roof and secure what we can to keep the rain out until the permanent repair. Take photos of the damage first, and keep the receipt: TDI says temporary-repair costs might become part of the insurance claim.
Can you talk to my insurance company?
Yes, about the repair. Texas lets contractors give estimates and discuss them and other technical information with your insurer or adjuster. So when your insurance company needs our estimate, photos or measurements, or has a question about the scope, we talk with them directly and keep you posted, or join your call with them. We can’t negotiate your claim or discuss your coverage: that stays between you and your insurance company.
Can you waive or pay my deductible?
No. Texas law requires you to pay your deductible, and it’s illegal for a contractor to waive it, rebate it or build it into the price.
How fast can you get to my home after a storm?
After major storms we prioritize inspections across Greater Austin as quickly as scheduling allows, so contact us right away at (512) 550-0000. Photos and an inspection soon after the storm also make it easier to show your insurance company what happened.
Do you fix storm damage without an insurance claim?
Yes. Insurance or not, we inspect the damage and give you an estimate for the repair.
